Responsible Gambling

 

Every Bookmaker is committed to doing everything possible to give its Customers an enjoyable gaming experience, whilst recognising that gambling can cause problems for a minority of individuals. To ensure that you continue to enjoy safe and manageable play we fully support Responsible Gaming and have numerous measures in place to offer checks.

1. Gambling Self-Assessment and Help Organisations

For assistance in identifying whether to modify or seek help for your gambling behaviour, we suggest you complete the NODS Self-Assessment in order to more impartially assess and better understand your current levels of play.

If you or someone you know has a gambling problem we advise you consider assistance from the below recognised organisation:

Gamblers Anonymous
Website: http://www.gamblersanonymous.org

2. Identity Checks

Every Bookmaker on our website has stringent steps to ensure that only people of legal age participate. Such checks include requesting the Customer to submit a copy of a photographic identification documents (such as a driver’s licence, a passport or a government issued identity card), in order to verify both age and identity.

The legal age for gaming online varies from country to country and so we advise that you check the rules of your jurisdiction before you play.

Any personal details we request from you are purely to verify your identity – this is a legal requirement for both your own and our protection. If you have any questions about our identity checks, please do not hesitate to contact the Customer Service of our Bookmaker.

3. Staying in controll

3.1 Set Deposit Limits

Take financial control of your gaming account with the ability to set your own preferred deposit limits. Deposit limits may be set for the following periods:

Daily (00:00 GMT. to 23:59 GMT.)
Weekly (Monday to Sunday)
Monthly (calendar month)

At your request, deposit limits may be decreased, increased or removed entirely. An increase or complete removal of deposit limits will take effect after a 7 day cooling-off period, whilst a decrease to deposit limits will be instantly applied.

If you would like to set or adjust a deposit limit, please contact the bookmakers support.

3.2 Take a Break

When you lost much money or feel bad because of gambling, it makes sense to take a short break from gambling and you can by requesting a Take a Break period for any duration, including the following suggested periods:

24 hours
48 hours
1 week
2 weeks
3 weeks
1 month
2 months
3 months

NOTE: Upon the Take a Break period expiring, your account(s) will automatically be re-activated. Alternatively, and only at your request, Betway will review your account(s) for a possible re-activation prior to the break period expiring and, if approved, access to participate will occur following a 7-day cooling-off period.

If you would like to take a short break from gambling, please contact your bookmakers support.

3.3 Stop Gambling – Exclusion

If, at any stage, you become concerned about your gambling behaviour, or reach the point where you feel you can no longer gamble safely, you need to stop.

Here a few sites which can help you to stop Gambling:

https://www.begambleaware.org | https://www.gamstop.co.uk